Overview
- What Work.software is:
- Work.software is all about change management. Making continuous, small changes to your organization in order to improve every aspect of it.
- Work.software empowers your most valuable asset, people, to improve the performance of the organization every day.
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With Work.software |
The Old Way |
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Change |
Continuous, small, manageable changes throughout the organization. |
Large organization-wide pivots after reviewing and analyzing months of data. |
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Change Makers |
Every person in the organization is empowered and encouraged to positively impact performance. |
A small leadership group decides on the direction of the organization. |
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People |
Treated as the most vital aspect of the organization. Consistent interaction between Managers and Employees, encouraging growth through constructive conflict that is based on objective data. |
Performance is a mystery, except for once a year. |
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Process |
Every employee has a say - if you see room for improvement, make a suggestion and it WILL be reviewed with the team. |
Subject matter experts create and own processes. All changes go through them. |
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Performance |
Four objective measures of organizational performance. Every department is equally responsible for improving each measure. |
Multiple metrics, including different ones by department, leading to conflict among cross-functional teams. |
- What Work.software is not:
- A complete change to the way your company operates - but you will see small, incremental, on-going improvements throughout the organization.
- A replacement for all of your existing company software programs - but there are opportunities for integration with Work.software that may reduce the number of different software tools you use.
- A replacement for every existing meeting in your company - but you may see the need for some legacy meetings to go away.
- One simple metric to analyze your progress: Growth Creation Score (GCS)
- Each department gets a grade (A = 90-100, B = 80-89, etc.). The grade is generated based on C-Suite, Manager, and Employee contributions to the People and Playbook components of Work.software.
- GCS = Department grades + Performance component. There is no good or bad score; the goal is continuous improvement.
Three Main Components
Performance
- Simple dashboard of four key performance indicators: Revenue, Value Creation Revenue, Profit, and Cash Flow.
- Every Employee should be able to tie their individual performance to one or more of these metrics.
- Every Play should help to improve at least one of these metrics.
- CEO (Lead) and Leadership are responsible for uploading and maintaining performance policies and numbers.
People
- Encourages regular Manager-Employee discussions.
- Relationships are strengthened by having constructive conflict.
- Consists of a simple workflow - Employee performs a self-assessment via a MAP (MAP = mindset, ability, and performance), Manager assesses the Employee on the same metrics, then a monthly sync meeting to discuss.
- Result is a monthly Individual Impact Plan (IIP) that both agree to. IIPs are Clear (measuring something objective), Actionable (Employee has a way to impact the objective), and Relevant (objective ties to one of the four Performance metrics).
Playbook
- Plays define how your business operates.
- Plays empower employees to get their job done as efficiently as possible.
- Any person in the company can create a Play.
- Completely customizable; use them in whatever way works best for you.
Cadence
Actions
- Consolidated list of all your outstanding Work.software actions - Performance, People, and Playbook.
Roles
- Available roles vary based on your position.
- Changing your role changes what you can see and have access to.
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Work.software Role |
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Position |
CEO (Lead) |
Leadership |
Department |
Personal |
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CEO (Lead) |
X |
X |
X |
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Leadership |
X |
X |
X |
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Manager |
X |
X |
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Employee |
X |
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Leadership
- Access to Performance numbers (read and write) and policies (read and write).
- Access to all employee MAPs (read only).
- Access to all employee IIPs (read only).
- Access to view and comment on all Plays, and create new ones.
Department
- Access to department MAPs (read and write).
- Access to department IIPs (read and write).
- Access to view and comment on department Plays, and create new ones.
Personal
- Access to your individual Map and Manager’s assessment.
- Access to your Individual Impact Plan.
- Access to view and comment on all Plays assigned to you, and create new Plays.